marketing funnel Archives - Best Version Media Bringing People Together Thu, 07 Aug 2025 15:34:53 +0000 en-US hourly 1 https://wordpress.org/?v=6.3 https://www.bestversionmedia.com/wp-content/uploads/2023/09/cropped-BVM_Logo_2023_Round_White-Background-Favicon-18-32x32.png marketing funnel Archives - Best Version Media 32 32 10 BOFU Marketing Strategies Every Local Business Should Be Using https://www.bestversionmedia.com/10-bofu-marketing-strategies-every-local-business-should-be-using/ Thu, 21 Aug 2025 14:00:00 +0000 https://www.bestversionmedia.com/?p=8121 Marketing is one of the biggest challenges local businesses face, often due to a variety of factors. Limited budgets, time constraints, and staffing issues can all make it difficult to launch successful advertising campaigns. However, many business owners overlook the power of the marketing funnel and fail to use it to its full potential. Each […]

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Marketing is one of the biggest challenges local businesses face, often due to a variety of factors. Limited budgets, time constraints, and staffing issues can all make it difficult to launch successful advertising campaigns.

However, many business owners overlook the power of the marketing funnel and fail to use it to its full potential. Each stage of the funnel plays a vital role in the marketing process and, when used effectively, can be especially beneficial for local businesses. 

According to KhrisDigital, “95% of buyers choose a vendor who provides them with sufficient content which helps them navigate each stage of the buying process.” 

We’ve already covered the top-of-funnel (TOFU) and middle-of-funnel (MOFU) stages of the marketing funnel, and will now complete the series by discussing the final step, bottom-of-funnel marketing (BOFU). This stage is focused on converting prospects into customers and represents the culmination of a well-rounded advertising strategy designed to increase revenue and strengthen your brand.

Before diving into specific strategies for this stage, let’s first clarify exactly what BOFU marketing is.

What is BOFU Marketing?

Unlike the TOFU and MOFU stages of the marketing funnel, which focus on attracting prospects and educating them about your business’s offerings, BOFU marketing is designed to push potential customers toward making a purchase.

This stage involves content that is much more direct than the previous stages and is measured primarily by its conversion rate, which is why it’s often alternatively referred to as the “convert” stage. At this point, the prospect is presumably ready to buy; they just need a final nudge to take action.

Many local business owners find this stage comes naturally, especially if they have experience in sales. However, they may not be maximizing its potential. Others may be unaware of its significance in the overall process, resulting in missed sales opportunities.

Regardless of your level of sales experience, it’s important to understand the primary goals of this stage before exploring deployment strategies. As mentioned, the main objective is to convert leads into customers.

Several secondary goals support this objective. One is to demonstrate that your products or services outperform the competition. This typically involves addressing common objections related to budget, reliability, and trustworthiness.

This leads to another goal, which is to increase the confidence of prospective customers. If they haven’t purchased yet, it likely means they’re lacking the assurance needed to move forward.

Finally, BOFU is also an opportunity to evaluate the effectiveness of not just your bottom-of-funnel efforts, but your TOFU and MOFU strategies as well. If your conversion rate isn’t meeting expectations, it may be time to reassess each stage to identify where your funnel is falling short.

Now that we’ve clarified the importance and purpose of the BOFU stage, let’s dive into some strategies that can help you boost sales.

Strategies

There are seemingly endless methods to complete the marketing funnel. Every local business is different, meaning some methods may perform better than others. It’s essential to experiment with multiple tactics to determine what works best for your business, including strategies not listed here. Still, here are 10 effective approaches to help you launch your BOFU marketing campaigns.

Promo Codes, Discounts, and Limited-Time Offers

Every consumer is looking to make the most of their budget, and offering a deal can give your business a competitive edge. These offers work well in various marketing materials but are especially effective in email campaigns and in-store promotions. Limited-time deals create urgency, encouraging quick decisions. At this stage, customers already understand your value, so a small discount might be the final push they need to convert.

Personalized Email Campaigns

It’s well known that email marketing is among the easiest and most affordable ways of advertising for local businesses, but did you know that 59% of marketing professionals believe personalization is among the best ways to increase email engagement, according to Mailjet? By using data gathered from consumer behavior and interactions, you can greatly improve the effectiveness of your email campaigns by tailoring products and services to their preferences. Another impactful tool is sending cart abandonment emails. Data collected by Baymard Institute found that ~70% of online shopping carts are abandoned, so addressing this can rapidly increase sales.

Testimonials and Case Studies

If a lack of trust is holding a customer back, testimonials and case studies can help build credibility. Wyzowl discovered that 90% of consumers trust customer opinions more than a company’s self-promotion. Testimonials can be placed across your website and nearly any marketing material, while case studies work well in email campaigns and newsletters. 

Retargeted Advertisements

Display ads and social media campaigns are effective at all funnel stages. Retargeting these ads to people who have already visited your website or interacted with your brand helps keep your business top of mind. This approach maximizes your marketing spend and becomes even more effective when paired with a discount or special offer.

Trust Badges

Another tactic that can appear at any point in the funnel, trust badges provide similar value to testimonials and case studies. These badges can include awards you’ve won, your average star rating from review sites, and companies you’ve partnered with. These visual cues show consumers that your business is reputable, helping increase confidence during the buying decision.

Free Trials and Demonstrations

Confidence is key at this stage of the marketing funnel, and offering potential customers the chance to use your products or services for free or see them in action before making a purchase is a great way to build that confidence. Be clear that trials are obligation-free to ease concerns. Demonstrations are great for overcoming objections by showing exactly how your product or service addresses customer pain points.

Customer Support

While some local businesses may not have sufficient resources to employ a customer support team, it’s still a highly effective tactic that can be adapted for any budget. Whether via phone, email, or live chat, personalized assistance helps resolve last-minute objections. According to Tideo, live chat is preferred by 41% of customers, compared to 32% who prefer phone calls and 23% who prefer email. Additionally, 63% are more likely to purchase from a website that uses live chat widgets. There are free tools available to implement chat widgets, making this a worthwhile strategy for any business.

Checkout Page Reviews

For businesses that rely on online sales, displaying reviews on the checkout page is a simple and persuasive tactic. Reviews help build trust and can also address unanswered objections, providing the reassurance needed to finalize a purchase.

Pricing Page Optimization

Optimizing your pricing page can include several elements previously mentioned, such as free trials, live chat, and reviews. It should be as transparent as possible so the user can make an informed decision without navigating off the page. This can also be an opportunity to perform A/B testing with different designs and messaging to see what users respond to best.

Product Comparisons

This is one of the most aggressive strategies at this stage of the funnel. It directly compares your offerings to a competitor or a generic brand, proving where your business exceeds theirs. Be careful not to create a negative image around your brand by disparaging your competitors. Instead, focus on where your brand excels, such as features, price, and service.

General Tips

No matter how you approach the bottom of the marketing funnel, there are four essential best practices that will help maximize its effectiveness.

Identify Audience

The BOFU stage is designed to push interested and informed prospects toward making a purchase. That’s why it’s critical to ensure your messaging targets the right audience. Using BOFU strategies on individuals who aren’t ready can be off-putting and may drive them away. By tracking interactions on your website, social media, and other advertising channels, you can better identify those who are ready to purchase, ultimately helping you get the most from your marketing budget.

Utilize Multiple Strategies

Each BOFU strategy appeals to different types of consumers. Using a diverse mix allows you to reach a wider audience. Relying on only one or two tactics or limiting your use of marketing channels can restrict your results and lead to missed opportunities. This principle applies to every stage of the funnel, but is especially crucial at the bottom. You’ve already done the work to get leads this far, so now the goal is to get them across the finish line, and different people are persuaded in different ways.

Conduct A/B Testing

A/B testing is key to maximizing both your budget and campaign performance. Testing elements like layout, design, copy, and calls to action can uncover what resonates best with your audience. These insights can boost revenue without requiring additional ad spend and help you avoid the time sink of constant guesswork.

Conversion Rate Optimization

At the end of the day, conversion rates are what matter most to local business owners. CRO involves analyzing your campaign performance and identifying where leads are being lost. By making data-driven adjustments, you can continually fine-tune your approach to boost results. Since the marketing landscape is always evolving, staying current and adaptable is essential for long-term success.

Find Out How Best Version Media Can Help

A comprehensive marketing strategy can be challenging for many local business owners who are focused on the day-to-day operations of their business. Best Version Media makes it easier by bundling geo-targeted social media and display ad campaigns that help you maximize your budget while reaching the right audience.

BVM also provides listings, reviews, and reputation management, all from one easy-to-use dashboard, allowing you to efficiently manage every aspect of your marketing efforts.

Contact BVM today to get started and elevate your brand.

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10 Proven Middle-of-Funnel Strategies to Turn Interest Into Sales https://www.bestversionmedia.com/10-proven-middle-of-funnel-strategies-to-turn-interest-into-sales/ Thu, 14 Aug 2025 14:00:00 +0000 https://www.bestversionmedia.com/?p=8108 Many local business owners may have heard of the marketing funnel, but not enough are utilizing it to its full potential. Each stage of the funnel plays a crucial role in driving business, which is why taking a deep dive into all three stages is essential for anyone looking to take their marketing efforts to […]

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Many local business owners may have heard of the marketing funnel, but not enough are utilizing it to its full potential. Each stage of the funnel plays a crucial role in driving business, which is why taking a deep dive into all three stages is essential for anyone looking to take their marketing efforts to the next level.

The three stages include top-of-funnel marketing (TOFU), middle-of-funnel marketing (MOFU), and bottom-of-funnel marketing (BOFU). TOFU is designed to generate leads and attract new customers who are unfamiliar with your business, while BOFU encourages consumers to make a purchase. MOFU bridges the gap between these two stages.

According to Leads At Scale, a staggering 79% of leads are never converted into sales. MOFU aims to address this issue, offering the potential for a significant increase in revenue.

We covered some content strategies for the TOFU stage in a previous post, and we’ll explore the next step here. In this article, we’ll examine how MOFU contributes to the marketing funnel and share 10 strategies for deploying it effectively. We’ll also briefly explain how to measure its success and highlight some common mistakes to avoid.

But before we get into that, we need to understand just what exactly is MOFU?

What is MOFU?

MOFU is an often overlooked stage, but without it, you risk losing many customers to competitors who recognize its importance. This stage occurs after you’ve sparked initial awareness and interest with potential customers and are now looking to show them why they’ve come to the right place.

At this point, the consumer is seriously considering your product or service and wants to become more informed before taking the final step. They’re not quite ready to make a purchase yet, but they could be if they find the value they’re looking for in what you offer.

There are several ways to guide a potential customer through the middle of the marketing funnel. All of them aim to demonstrate why your business is the right choice to solve the problem or meet the need they’re facing.

So, how is this achieved? Here’s how it works.

How MOFU Works

The main component of MOFU is creating content that educates potential customers. This involves clearly explaining your products and services and demonstrating their value in a way that keeps readers engaged. 

The information should be easy to access and digest, while highlighting why they should choose you over your competitors. Since you’ve already piqued their interest, longer-form content is appropriate and often encouraged.

This stage is also an opportunity to build a relationship with your audience. While many business owners wait until after a purchase to begin fostering a connection, it’s smarter to start earlier with people who have already reached the middle of the funnel.

Ultimately, the goal of this stage is to move interested prospects to the next step of the funnel, and your content should keep this at the top of mind. Addressing pain points and showing how you can solve their problems can persuade readers to take action.

Now that we understand how MOFU works, let’s dive into some strategies that best support its purpose.

MOFU Strategies

Segmentation

Segmenting your audience allows you to create advertisements that appeal to specific demographics, fostering a deeper connection. However, segmentation doesn’t have to be based solely on age, interests, etc. It can also be tied to the specific product or service that initially caught a potential customer’s attention. This means you can tailor content, such as email campaigns, to individuals based on their specific interests rather than using a one-size-fits-all approach.

Email Marketing

Email campaigns remain one of the most cost-effective and efficient marketing tools. They’re especially powerful at this stage of the marketing funnel because recipients have voluntarily shared their contact information. Email marketing offers creative flexibility, allowing you to share links to other MOFU content and deliver targeted, personalized messages. 

Retargeting Ads

Retargeting ads are shown to users who have already visited your website. These ads often relate to the products or services previously viewed and aim to reinforce their value and add urgency. Retargeting ads can appear in multiple placements, including social media, banners, and sidebars on various websites.

Reviews and Testimonials

If you’re looking to establish trust and credibility, there’s no better way than reviews and testimonials. According to Reputation, which surveyed 2,000 U.S. consumers, 77% “mostly” or completely trust reviews, and 91% say they influence purchasing decisions. This type of social proof can be integrated into a wide range of promotional materials.

Case Studies

Case studies offer in-depth demonstrations or explanations of how past customers used your product or service to solve a problem. They serve as powerful social proof, especially for potential buyers looking for evidence that your business can meet their needs.

Blog Posts

Blog posts are versatile tools that support every stage of the marketing funnel. Two of the most effective types for MOFU are “how-to” articles and comparison posts. “How-to” content positions you as an expert by offering actionable guidance, while comparison posts highlight how your offerings outperform competitors. Blogs should be updated regularly to maintain relevance and establish your brand as a trusted industry resource.

Free Trials or Demos

Odds are you’ve tried on a shirt at a department store or test-driven a car before buying it. These are examples of free trials or demos, and can be used for nearly any product or service. When a customer can physically see the value of your offerings, they’ll be able to make a completely informed decision rather than relying on what others have to say.

Webinars and Virtual Events

Virtual events like webinars are excellent opportunities to dive deeper into topics that interest potential customers. In addition to showcasing your product or service, webinars allow you to answer frequently asked questions and address common objections. These events can be conducted live or recorded in advance.

Content Upgrades

Content upgrades are bonus offers or additional resources given to users who’ve already provided their contact information. They’re especially useful at the MOFU stage because they target individuals who’ve already shown interest in your business. Content upgrades can be attached to TOFU or MOFU content, such as webinars, guides, or free trials, to further nurture leads.

Influencer Marketing

Influencer marketing is becoming increasingly effective. Matter, who surveyed 1,000 U.S. consumers, reported that 69% trust personal recommendations over information directly from a business. It’s also accessible for local businesses, as influencers don’t have to be national celebrities to be effective. Just 11% of surveyed consumers reported that they prefer a celebrity to promote a business, making community influencers a cost-effective and trustworthy marketing asset.

How to Measure MOFU Marketing Success

Now that we’ve explored 10 ways to implement marketing strategies in the middle of the funnel, it’s time to track their effectiveness. Since there are many mediums you can use to promote different aspects of your business at this stage, there are also several methods for measuring success. This step is essential, as it should directly influence how you allocate your marketing budget. If one strategy is outperforming another, consider shifting more of your budget toward the more successful approach.

Here are three key methods you can use to ensure you’re getting the most out of your MOFU efforts.

Click-Through Rate (CTR)

Whether you’re linking to landing pages from email campaigns, blog posts, social media posts, or video content, tracking the rate at which users click through to your website is a strong indicator of effectiveness. When your content resonates with your audience’s pain points and interests, your CTR will increase. A low CTR, on the other hand, suggests it may be time to reassess and refine your campaigns

Engagement

Not all content is intended to lead a potential customer to visit a link. Sometimes its purpose is simply to inform, so monitoring engagement is the best method to evaluate success. Tracking the time a user spends watching a video or reading a blog, the amount of likes and shares on a social media post, and which landing pages on your website are visited most often can all provide beneficial insights into what content connects with your audience. 

Conversion Rate

Unlike conversion rates at the bottom of the funnel, which focus on completed sales, MOFU conversion rates track how many users complete a desired action after interacting with your marketing. These actions might include signing up for a free trial after watching a demo, joining your email list, or downloading informational resources. If your conversion rate is low, consider updating your offers or redesigning aspects of your campaign to better appeal to your audience.

Common Mistakes to Avoid

You’re almost ready to implement these MOFU strategies, but it’s important to stay on track and avoid common mistakes that can cost you time and money. Here are four to keep in mind as you build your new campaigns.

Not Specifying Content

This applies to both the content itself and its intended audience. If a potential customer has reached the MOFU stage, they no longer need generic messaging to keep moving forward. Clearly showing how your products or services solve specific problems is far more effective. Additionally, narrowing your target demographic can help your content resonate more deeply. Different people have different goals, so speaking directly to them as individuals, rather than to a broad group, can help you stand out from the competition.

Using One Strategy

We’ve listed 10 strategies here, and there are many more available, so be sure to test multiple approaches and see what works best. Relying on just one channel or method can significantly limit your reach, especially since people prefer to engage with content in different ways. Diversifying your strategies also helps maximize your marketing budget, as you might be investing in tactics that are less effective without realizing it.

Coming Off as “Salesy”

At this point, consumers have already expressed interest in your offerings, but they’re not quite ready to make a purchase. That’s why it’s important to avoid sounding overly “salesy,” which can feel off-putting and discourage engagement. In today’s marketing landscape, consumers are more skeptical of pushy sales tactics and often tune them out. Save the hard sell for your BOFU strategies and keep your MOFU content focused on education and value.

Neglecting Customer Needs

Few things waste marketing efforts faster than ignoring the needs of your potential customers. This often happens when marketers focus too much on what they want to promote instead of what the consumer actually wants to know. It can also occur when you highlight product features rather than the real-world benefits they deliver. Always have your audience’s needs top of mind, and you’ll see better engagement and stronger results.

Best Version Media Can Help

Creating a comprehensive marketing plan is a taxing endeavor, but Best Version Media makes it significantly easier to execute. By bundling display ads and social media campaigns, you can maximize your marketing budget while boosting your brand awareness.

BVM also offers listings, reviews, and reputation management that enhance your online presence on search engines, directories, and maps, all from one convenient dashboard.

To get started on your new marketing strategy, get in touch with BVM today.

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10 Top-of-Funnel Tactics for Local Businesses That Actually Attract Leads https://www.bestversionmedia.com/10-top-of-funnel-tactics-for-local-businesses-that-actually-attract-leads/ Thu, 31 Jul 2025 14:00:00 +0000 https://www.bestversionmedia.com/?p=8094 Many local businesses face a similar challenge: breaking through an oversaturated marketing landscape to attract potential customers. With so many large corporations leveraging their significant resources to promote their brands constantly, it can be challenging for smaller businesses with limited marketing budgets to stand out. However, that doesn’t mean it’s an impossible task. There are […]

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Many local businesses face a similar challenge: breaking through an oversaturated marketing landscape to attract potential customers. With so many large corporations leveraging their significant resources to promote their brands constantly, it can be challenging for smaller businesses with limited marketing budgets to stand out.

However, that doesn’t mean it’s an impossible task. There are several methods that local businesses can use to drive sales, and it all starts at the top of the marketing funnel. 

What Is a Marketing Funnel?

A marketing funnel is a visual representation of the stages that potential customers go through before making a purchase. It serves as a guide for marketing teams to generate leads through content and lead individuals through the buying process.

The funnel consists of three stages: top-of-funnel (TOFU), middle-of-funnel (MOFU), and bottom-of-funnel (BOFU). While all stages are vital to the process, this blog will focus on the first stage, as it’s the starting point for new customers to find and interact with your business. According to HubSpot, “At least 47% of buyers view three to five pieces of content before engaging with a sales rep, and most expect brands to create content to gain their interest.”

TOFU content intends to address that and build awareness among potential customers. You’re not selling anything yet; instead, you’re simply increasing brand recognition by creating content that engages and informs while improving search engine optimization (SEO).

This means it’s essential that the content demonstrates your expertise and authority in your industry, ultimately encouraging individuals to move further along the funnel. There are several ways to achieve this, and some ways will work better than others depending on your marketing goals, target audience, and other factors.

To help you get started with your marketing funnel, here are 10 effective TOFU tactics that local businesses can use to attract interest and drive sales.

Tactics

1. Content Marketing

Content marketing is valuable at every stage of the funnel, but it’s especially crucial at the top. Its greatest strength is its ability to adapt to any audience and for any objective, whether it’s addressing pain points, explaining your products or services, or showcasing your general expertise. Content marketing can take many forms, including blogs, infographics, videos, case studies, and more.

2. Social Media

Social media advertising offers a variety of platforms and marketing strategies to choose from. The platforms you choose typically depend on your target audience. For example, Facebook tends to attract an older demographic, while Instagram appeals more to younger users. Your content strategy will also vary based on your audience. Creating eye-catching graphics, hosting giveaways, and running contests are just a few effective ways to use social media at the top of the funnel.

3. Search Engine Optimization

When someone searches online for the products or services you offer, you want your business to appear as early as possible in the results. HubSpot reports that 75% of search engine users never scroll past the first page of results, and 61% click on one of the top three results. To improve your ranking, include common keywords and phrases on your website that your target audience is likely to search for. This strategy often overlaps with content marketing, as blogs, infographics, and similar content can help boost SEO. If you’re new to your industry or community and find it difficult to compete with established businesses in the surrounding area, consider targeting secondary markets with your keywords and phrases.

4. Display Ads

Display advertising is highly effective for local businesses for multiple reasons. One of the biggest advantages is the ability to target internet users based on geographic location. You can customize your targeting to reach only the areas you serve, and your ads can appear across nearly every website your local audience visits. Display ads also allow for creative freedom, as they can achieve many goals and have several different placements on websites.

5. Testimonials

If you’re trying to establish credibility with someone unfamiliar with your business, testimonials are one of the most effective ways to do so. Research from Wyzowl shows that “9 out of 10 people say they trust what a customer says about a business more than what that business says about itself.” Testimonials can be collected and displayed in various ways, and experimenting will help you determine what works best for your business. Common sources include reviews on listing sites and social media pages, which are often unsolicited and perceived as more authentic.

6. Direct Mail

While it may seem outdated in today’s digital age, direct mail can still produce impactful results, especially for local businesses. Like display ads, direct mail can target specific audiences and often feels more personal than digital marketing. It tends to leave a longer-lasting impression and is far more likely to be read in its entirety. It also offers more space for detailed and visually appealing designs compared to limited online ad formats. Local newspapers and magazines are still regularly distributed, helping maintain a strong connection between advertisers and their communities.

7. Referrals

Word-of-mouth marketing is among the oldest forms of advertising, yet it remains one of the most effective. Like testimonials, referrals tend to be more trustworthy than traditional ads. While it’s ideal when satisfied customers voluntarily refer others to your business, you can also encourage referrals with incentives. Offering discounts on future services or bonus credits can build customer loyalty while expanding your reach, without using significant marketing resources.

8. Broadcast Ads

Television, radio, podcasts, and videos are excellent platforms for forming emotional connections with consumers. These formats allow for creative storytelling that appeals to your target audience better than many other advertising options. They also provide the opportunity to be selective with the channels you advertise with, as each platform hosts a variety of shows with a wide range of topics.

9. Sponsorships and Events

Sponsoring or participating in local events is a great way to increase brand awareness and foster a sense of community. Setting up a booth at a fundraiser or festival, or sponsoring a local youth sports team, are just a few examples that have proven to benefit local businesses. These efforts are typically cost-effective and offer face-to-face interaction with potential customers, something digital advertising can’t replicate. 

10. Influencer Marketing

While large corporations have the resources to hire celebrities to endorse their products, local businesses can adopt a similar approach on a smaller scale. Many communities have local influencers with dedicated followings who share content about businesses, events, and news in the area. Collaborating with these influencers can boost your credibility and help you reach audiences you might not have accessed otherwise.

Let Best Version Media Help Boost Your Brand Awareness

You don’t have to increase brand awareness on your own. Best Version Media offers the ability to bundle geo-targeted social media and display ad campaigns, helping you maximize your marketing budget and reach only the audiences most valuable to your business.

In addition, BVM provides listings, reviews, and reputation management, all from one easy-to-use dashboard, so you can efficiently manage every aspect of your advertising without wasting valuable time.
To take the next step in your marketing journey, reach out to BVM today.

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From Clicks to Clients: Building a Marketing Funnel For Your Local Business https://www.bestversionmedia.com/from-clicks-to-clients-building-a-marketing-funnel-for-your-local-business/ Tue, 24 Jun 2025 12:40:00 +0000 https://www.bestversionmedia.com/?p=8052 A marketing funnel is a blueprint of the multi-step journey that a customer goes through, from first learning about your business to making a purchase. Its importance lies in its ability to attract, engage and convert potential customers. Multiple variations of marketing funnel strategies exist, including the AIDA model: awareness, interest, desire and action. Another […]

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A marketing funnel is a blueprint of the multi-step journey that a customer goes through, from first learning about your business to making a purchase. Its importance lies in its ability to attract, engage and convert potential customers.

Multiple variations of marketing funnel strategies exist, including the AIDA model: awareness, interest, desire and action. Another of the most common marketing funnels is broken down into three stages: top of funnel (TOFU), middle of funnel (MOFU) and bottom of funnel (BOFU). 

Each process within a marketing funnel strategy is vital to attracting customers and boosting your visibility. Here’s a closer look at the TOFU, MOFU and BOFU stages, and how to build a marketing funnel that will optimize results for your business.

Why a Marketing Funnel Can Help Your Business

A marketing funnel can increase the bottom line for a business, but is ultimately focused on growth. By understanding and enhancing a customer’s journey while also making it more simplistic and convenient, businesses have a higher likelihood of increasing number of consumers and consumer retention.

It’s important to remember that the purchasing process is rarely linear, particularly as more and more business is conducted digitally. Consumers often bounce around, with their shopping unlikely to be limited to one business or specific area. 

They can also enter the marketing funnel at any point of the buying process. For example, a customer with a water heater issue might immediately be in the BOFU stage while searching for a plumber. Meanwhile, someone searching for a dentist for a simple teeth cleaning will likely enter during the TOFU or MOFU stages, and will explore what the best option is for them before making a decision.

That makes a marketing funnel far from a one-size-fits-all strategy, but it remains a valuable blueprint for how to create a plan that can attract buyers. Businesses should focus on how they can be visible to potential customers and optimize best practices at all points during the buying process.

One of the other important benefits of a marketing funnel is the data that it provides. Businesses can further track consumer behavior and contextualize marketing results throughout the process. This allows them to tailor their marketing approach while identifying potential weaknesses in the customer journey, or their own marketing strategy.

TOFU: Catching Attention in the Awareness Stage

A marketing funnel begins when customers are in the early stages of researching a product or service. The TOFU stage, also often referred to as the awareness stage, involves introducing your brand to a new audience, including those who might not realize they need your product or service yet. 

This process can be done through multiple channels, including SEO blog posts, social media videos or targeted digital ads, aiming to help potential customers discover your business while informing them about the capabilities of your product or service.

During the TOFU stage, the immediate goal isn’t selling. Rather, it’s about visibility and showcasing the value your business can provide. Creating brand awareness helps you become top of mind for potential consumers when they may need you, ultimately leading to conversions when it becomes time to make a purchase.

A company’s online presence has become a significant factor in increasing visibility during the early stages of the buying process, and goes beyond just your website. According to Amazon Ads, 84% of consumers begin their online searches somewhere other than a brand’s owned website, making it important that your business is being marketed and found through multiple channels.

MOFU: Educating and Building Trust in the Consideration Stage

After customers discover your business, and likely many of your competitors, the MOFU stage, otherwise known as the consideration or interest stage, begins. This is when potential buyers are evaluating their options, often actively searching for a solution to a problem they might have. While they are aware of your business, consumers are likely not yet ready to purchase at this stage.

At this point, providing valuable content while trying to set your business apart from your competition is key. This can be done through delivering email newsletters, case studies, customer testimonials or service and product comparisons. Detailed guides or educational videos about how your business handles a particular situation can also prove beneficial.

This process is often referred to as lead nurturing, which involves building relationships with potential customers to help move them down the sales funnel. Personalizing messages by addressing specific pain points and preferences can be key during this step. According to The Small Business Blog, personalizing lead nurturing campaigns can result in a 20% boost in conversions, while 76% of consumers say they are more likely to buy from brands that personalize their content.

Ultimately, MOFU looks to build trust from consumers while increasing the likelihood that they will utilize your business by differentiating from the competition. Businesses should aim to demonstrate how they can provide a solution for potential customers, while presenting themselves as knowledgeable and reliable.

BOFU: Driving Conversions in the Decision Stage

The BOFU stage, which may also be recognized as the conversion, decision or action stage, gives businesses an opportunity to close the deal and encourage a purchase. At this point, customers are ready to commit to a decision, but might need one final nudge to prove that your business is the exact match for them.

This is where companies can get more aggressive and targeted in their advertising, perhaps through promotions or limited-time offers like “$50 off your first service call – this week only.” Businesses can also look to live chat, provide consumers with immediate booking forms, retarget through digital ads or give other calls to action (CTAs) to potential buyers. A detailed website or an exceptional customer service experience can also help set your business apart.

Overall, the BOFU stage is about turning customer interest into conversions. However, the process doesn’t stop there. Equally important is retaining customers and building loyalty that will have them coming back to your business time and again when a need arises. Delivering quality service through a seamless purchasing process can build trust. Following up after the purchase through email campaigns or loyalty program offers can help generate lifelong customers.

Loyalty programs in particular are becoming increasingly significant when it comes to a continued relationship between a consumer and business, as a survey from LendingTree states that 50% of consumers in the United States believe that loyalty programs are more important than ever, with 80% of American consumers being members of at least one loyalty program.

How To Build a Marketing Funnel For Your Business

There are multiple steps that come with implementing a marketing funnel for your business, including:

  • Identifying your audience – Identifying a target audience is a key part of any marketing strategy. This can be done through analytics, customer feedback and analyzing other demographic data to understand the ideal journey of potential consumers, from discovering your brand to becoming a buyer. An analysis should feature customer pain points, needs and aspirations.
  • Mapping content to your funnel stages – Businesses should set their marketing objectives and select the best channels and platforms for them based on their target audience. Specific content should be created or repurposed to target potential consumers throughout each marketing funnel stage. During the TOFU process, creating blog posts or social media videos could be helpful to captivate your audience. Within the MOFU stage, sending email newsletters or customer testimonials could help sway potential consumers toward your business. By the BOFU stage, businesses can have specific promotions or other strategic CTAs in place that encourage a purchase. 
  • Optimizing your online presence – Making sure your online presence is a strength can greatly help during the TOFU stage. Accurate listings, responding to reviews and having a complete Google Business Profile helps companies appear higher in search rankings, and in turn can give them greater visibility when a customer is searching for a particular product or service.
  • Send messages while utilizing other marketing tools – Setting up various email campaigns or sending out things like detailed checklists and service comparisons with relevant and timely information during the MOFU stage will help remind customers of your brand and value. Personalized emails and messages can also help lead customers further down the funnel.
  • Encourage purchases with CTAs – Businesses should aim to create conversions by the BOFU stage through promotions or other CTAs. They should also provide additional materials that show why their product or service best suits the consumer, potentially through product or service demonstrations, or case studies that validate how your business has benefited customers previously.
  • Optimize post-purchase experience – The success of a business doesn’t stop at conversions. Retaining customers should be a focal point by prioritizing their needs once again after a purchase. This can be done through a personalized follow-up message, a survey or feedback request, offering future promotions or discounts, or promoting loyalty programs.
  • Analyze performance and adapt – Using various tracking tools like Google Analytics can help businesses measure the impact of their marketing funnel strategy. Metrics to measure during the TOFU stage include impressions and click-through rate (CTR). During the MOFU stage, businesses should analyze things like branded search index, time on page and bounce rate. By BOFU, conversion rate and customer acquisition cost should be considered. Analyzing the numbers and making changes to your strategy is often necessary to not only obtain additional customers, but also keep them around for the long haul.

Industries Where a Marketing Funnel Can Prove Beneficial

Many notable service industries have the ability to implement a marketing funnel that can help grow their business. Here are some examples:

Plumbing

A plumbing company can begin a marketing funnel strategy by optimizing its Google Business Profile, or investing in Google Ads or Meta Ads to give it a better opportunity of showing up higher in search results when someone has a query like, “emergency plumber near me.” 

Following the TOFU stage where potential customers are exploring their options, a plumbing company can look to further attract a client by sending educational email campaigns, or perhaps offering a pop-up discount like “$25 off your first service.”

Additional offers within and following the BOFU stage, such as a membership that offers annual checkups and priority service in urgent situations, can help obtain repeat customers. A post-job survey or offering customers to join a referral program could be used for increased retention as well.

Australian-based Horncastle Plumbing is a good example of a company in the industry that has found success via a marketing funnel strategy. Seeking to increase digital conversion rates, Horncastle Plumbing partnered with Rise Digital Media, who did in-depth research to identify the best keywords to help it rise toward the top of the search rankings. Through website optimization and digital advertising, Horncastle Plumbing saw increased visibility to the tune of over 722 leads across a one-year span. The company’s conversion rate also increased by 52.7%.

Restaurants

Similar to other service industries, having accurate listings online is crucial for restaurants, particularly if local customers are searching things like “best restaurants near me.” Being found through search is important, but many restaurants can also look to promote through display ads or social media ads to further target their local audience.

As the marketing funnel moves to the MOFU stage, a strong strategy for restaurants can be posting appealing pictures of the food and drinks they offer, while also featuring customer testimonials. Additional social media posts or ad retargeting can also be beneficial.

Restaurants have several options to seal the deal with potential customers in the BOFU stage. Offering coupons when signing up for an email newsletter, promo codes via SMS texts, or free delivery or discounts for first-time app users are all tactics that can draw consumers to your brand. From there, driving loyalty through reward programs, punch cards or in-app credits can help obtain repeat customers.

Sweetgreen, a health-focused restaurant chain that operates across 23 states, has seen significant growth in recent years thanks to its marketing funnel utilization. Sweetgreen has created heightened awareness of its brand through social media platforms, showcasing appealing images of its food, while also promoting sustainability efforts and community involvement. An easy-to-use mobile app, email campaigns featuring limited-time offers and content about eating healthy has also drawn in consumers during the final two stages of the marketing funnel. Sweetgreen offers a rewards program where customers earn points through purchases as well, fostering greater loyalty while attracting repeat customers.

HVAC 

Similar to plumbing, businesses in the HVAC industry are often sought after for immediate needs when it comes to heating, cooling and ventilation. This can make the TOFU stage pivotal to increase awareness of your business, perhaps through TV, direct mail or digital ads during peak times before the summer or winter.

Once in the MOFU stage, HVAC companies can promote educational blog posts or create short videos giving tips on how to maintain heating and cooling systems. Sharing “before and after” system installs on social media could also be a valuable tool to attract customers.

Retargeting specific demographics while providing service offers like a free home air quality assessment for email subscribers, or first-time customer discounts, can further help seal the deal. Additional offers like a discount for referrals can grow a customer base further, while service reminder emails and membership plans can add consumer retention and loyalty.

There are several real-world examples of HVAC companies fostering growth in a similar manner, including Next Level HVAC based in Santa Rosa, California. While partnering with Fitz Designz, Next Level HVAC enhanced its website with informative, SEO-focused content, targeted its audience through online ads and optimized its Google My Business Profile, all tools that would help it appear higher in search results during the TOFU stage. Ultimately, the adjustments helped organic traffic increase by 511%, while also increasing total conversions by the BOFU stage by 245%.

Best Version Media Can Assist in Your Marketing Funnel Strategy

Best Version Media can help increase your online presence by managing your listings and reviews, a critical step of the TOFU stage, all from one convenient dashboard.

BVM’s display and social media ad campaigns can help put your business in front of a wider audience, potentially leading to more conversions as consumers work their way through the marketing funnel.

Connect with BVM today to create a marketing strategy that works best for your business.

The post From Clicks to Clients: Building a Marketing Funnel For Your Local Business appeared first on Best Version Media.

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